Frost & Sullivan Awards MercuryGate with its 2017 North American Frost & Sullivan Award for Product Leadership for its Transportation Management System (TMS)
SANTA CLARA, Calif. — Based on its recent analysis of the cloud transportation management systems (TMS) market for the retail industry, Frost & Sullivan recognizes MercuryGate International, Inc. with the 2017 North American Frost & Sullivan Award for Product Leadership. MercuryGate’s TMS is a complete software-as-a-service (SaaS)-based, omni-modal platform that boasts a unique combination of procurement, selling, planning, execution, and settlement capabilities across all transportation processes. It features an integrated logistics network, builds parcel capability natively on a single platform, and optimizes private fleets and common carriers, making it a true value provider in the retail industry. While its modular design with multiple solution delivery options and intuitive user interface offers best-in-class user experience, its flexible and affordable pricing model and deployment options enhance customer value.
MercuryGate’s TMS was built from the ground up to be a multi-tenant SaaS solution, and it continues to expand and support easy migration to the cloud
Most competitors couple truckload and less than truckload (LTL) in a system and then purchase or integrate with a separate parcel system. This method makes planning and optimizing parcel challenging, especially when integrating with an external system. MercuryGate’s strategy is strikingly different as it has parcel built natively into planning and execution on a single platform. This strategy not only facilitates integration and execution on parcel, but also opens opportunities for customers to move parcel into LTL or truckload.
“MercuryGate’s fleet management solution is integrated within the same platform, allowing customers to manage the execution, planning, and optimization of private fleets as well as contracted carriers,” said Frost & Sullivan Research Analyst Sankara Narayanan. “The integrated logistics network is yet another differentiator for MercuryGate due to its attractive total cost of ownership, short implementation time, and technical and workflow advantages.”
Furthermore, the solution offers a dedicated server and on-premise deployment. A common code base enables MercuryGate’s customers to connect to the cloud and immediately start using all the services from anywhere, on any device, mobile app, or browser, with low risk.
“MercuryGate is committed to offering innovative solutions that empower our customers to be successful in an evolving supply chain environment,” said Monica Wooden, CEO and Co-Founder, MercuryGate International, Inc. “We are honored to be recognized by Frost & Sullivan for our leadership in the TMS market.”
To enrich each customer’s ownership experience, MercuryGate has designed its TMS suite with innovative product features and functions, such as:
- MercuryProcure, an intuitive, easy-to-use procurement solution for transportation bid management and bid response management
- Mojo, a transportation optimization solution built on the same platform
- Carma, a carrier management solution and a repository where customers can manage carriers and their carrier information. It helps customers review carriers’ past performance and ensure they meet their requirements.
- RateFriend, which provides freight index on both buy and sell market rates across all modes (rail, parcel, air, and ocean). It presents the market rate index by lane, mode, and equipment.
“MercuryGate’s TMS is affordable and configurable, allowing customers to incorporate their practices into the solution and position them to scale easily, in line with emerging market trends,” noted Sankara. “The company claims to have impressive customer satisfaction scores and one of the highest customer retention rates in the industry. Its continuously expanding customer base consists of customers from a wide range of industries, such as retail, food and beverage, manufacturing, and distribution.”
MercuryGate has been growing at a double-digit rate over the last five years and garnered 21% in revenues in 2016. Its extensive product portfolio that addresses a diverse set of applications makes MercuryGate richly deserving of Frost & Sullivan’s honor.
Each year, Frost & Sullivan presents this award to the company that has developed a product with innovative features and functionality, gaining rapid acceptance in the market. The award recognizes the quality of the solution and the customer value enhancements it enables.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
About MercuryGate International, Inc.
MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today’s most successful shippers, 3PLs, freight forwarders, and brokers. MercuryGate’s solutions are unique in their native support of all modes of transportation on a single platform including Parcel, LTL, Truckload, Air, Ocean, Rail and Intermodal. Through the continued release of innovative, results-driven technology and a commitment to making customers successful, MercuryGate delivers exceptional value for TMS users through improved productivity and operational efficiency. MercuryGate offers business intelligence to improve transportation processes, increase customer satisfaction, and reduce costs. Find out why MercuryGate has set the industry standard for the most adaptable, comprehensive transportation solutions suite in the industry at www.mercurygate.com.
Debra Phillips, 904-955-1008
Director of Marketing
MercuryGate International, Inc.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.
Chiara Carella, +44 (0) 207.343.8314