Consumer demand is fueling the increased necessity for improved logistics processes to meet expectations for faster, Amazon-like delivery speed. This problem exists in all industries, as companies across the globe race to stay competitive with Amazon. And, while companies such as Amazon have the resources and economies of scale to offer fast, free shipping on millions of items, the majority of shippers don’t have that same luxury. Such prowess by the e-commerce giant will transition into peak season, increasing the likelihood that consumers will shop with Amazon as opposed to your company. As explained by Logistics Management
, 61% of respondents expect the upcoming supply chain season to be higher in consumer expectations than last year. As a result, shippers should consider the following key challenges to prepare for this peak season and gain a mindset of flawless execution.