As demands have exponentially increased in the wake of the pandemic’s e-commerce buying bump, companies face a need to embrace new technology for scalability. As Black Friday and Cyber Monday loom, tools like RPA-driven exception management are being baked in alongside more traditional “analog” management methods in a bid to keep up. And shippers need to know what to do to keep up with demands for Cyber Monday shipping and the whole e-commerce deal season.
The Challenges of Early Arrival of E-Commerce Deal Season
Cyber Monday Shipping Is Still Coming
Best Practices to Prepare for Increased Demand Throughout the Upcoming Season
- Let analytics guide decisions. Trust in numbers and analytic reports. Used correctly, data always tells a story supported by concrete facts.
- Take advantage of autonomous logistics. While everything does need a human eye to check for anomalies, a zoomed-out view can and should be trusted with automated processes.
- Manage by exception. Trust your team and process and resist the urge to micromanage unless there’s enough deviance to warrant notice.
- Enable waterfall tendering. Set up a system to allocate to the carrier with the best available combination of capacity, cost, and time.
- Streamline communications. Use a global TMS system to send messages, and keep those messages clear, concise, and only sent when absolutely necessary.
- Know your inventory across the full supply chain. Incorporate trustworthy real-time inventory data tools whenever possible, and refer to them reflexively.
- Re-allocate assets based on demand. Moving equipment and trucks to better manage demand will always be an ideal solution for maximizing throughput during Black November and Cyber Monday Shipping Seasons.