Transportation management continues to move into the realm of automation. But unfortunately, not all transportation management platforms are created equally. Failures within the transportation management system will become evident in unrelenting freight spend, stalled customer experiences, and limited collaboration with your network. Yes, these platforms add value, but it’s essential to have a few tips for evaluating if the system generates expected results.
Capture and Analyze Transportation Management System Data
Review How the System Supports Omnichannel Expansion
Part of real-time data collection, analysis, and sharing involves omnichannel considerations. Since omnichannel is an anywhere and everywhere approach to logistics, it implies that it must enable limitless, seamless flexibility. In turn, it will help shippers reduce dwell time, lower freight spend, and maximize throughput. Additionally, the system should empower teams to overcome exceptions with automated processes that can handle predefined problem criteria and recognize when human intervention is necessary. In essence, the speed at which the business can return to routine operating procedures quickly and without long-term ramifications directly impacts how well the system can support omnichannel capabilities, including the unyielding demands of e-commerce.
Evaluate How the Platform Has Reduced Risk
Response times matter, especially when monitoring disruption. But analytics that provide insight into the transport and freight markets can help shippers stay proactive. Being aware of changes as they occur with real-time data analysis and sharing remains a vital part of transportation management systems. All of this can make a big difference in transportation’s highly competitive field. And can all be possible with an innovative TMS platform in place.
Look at the Direct Labor or Process Savings Generated by the System
Next, ask, “what did the system do to improve the existing process? Did descriptive analytics come into play, and were prescriptive analytics used to streamline manager’s decisions?” That is the scope of information needed to evaluate this platform’s potential cost-saving measure. And that includes assessing and considering labor resources. In transportation management, laborers may work as dock personnel, gatekeepers, or drivers.