What Is a Perfect Order?
Delivery Windows and Ship-By Dates Enforced
Damages, Invoices Are Also Aspects of the Perfect Order
Top Four Tips for the Quest to Achieve the Perfect Order
- Establish parameters early in the relationship. How does a specific carrier or shipper define on-time? Does everyone have the same understanding about contracts, when or why exceptions may be allowed?
- Ensure connectivity. Make sure that all links in the supply chain are connected with technology and there is communication throughout the shipping process. One solution is to combine the use of a transportation management system (TMS) with other systems, such as ERP or WMS.
- Maintain visibility. By using a TMS that serves all transportation modes –including parcel — with a single platform, you can follow your order from beginning to end, even if it is routed as part of a multi-mode or multi-stop move. This visibility allows supply chain managers to take action to prevent an issue before it occurs.
- Manage by exception. With very large volumes of orders, monitoring each one manually can be daunting, if not impossible. However, if you let your TMS do part of the work, only notifying you of exceptions – like an invoice that does not match a bill of lading – your workflow can be more efficient and the outcomes more consistent.