TMS Problems? When TMS “Quick Fixes” Do More Harm Than Good

TMS Problems

There are a number of significant TMS problems that can frustrate companies and their customers.

Often a company experiencing these problems tries to employ a “quick fix” to address the issue. But those quick fixes can become more of a problem than the original issue. Doing more harm than good, quick fixes — i.e., not fixes for the real problem — can set a company back. 

And that will mean that the quick fix exacerbates and contributes even more issues in the future. However, advanced solutions, applying automation, and enterprise TMS solutions can help.

TMS Problems Are More Prevalent Among Lite Solutions and Limited Resources

Plenty of companies use so-called TMS “lite” solutions, instead of a full-fledged, multi-functional TMS system. These basic options can work well for simple transportation management in the early stages of company development, but over time these basic versions will not be able to handle TMS problems that appear. That is generally because these solutions lack full integration abilities and may rely on outdated, inaccurate, or incomplete data.

Many TMS problems come from a company’s focus on cost reduction instead of looking at the solutions that can bring them more customers and increase their revenue levels. 

According to Forbes, “Historically, the main reason companies implemented transportation management technologies is to reduce costs. Very few companies implement logistics solutions to drive increased sales.”

By focusing on long term fixes that add more value, instead of shorter-term “band-aid” options, companies can reduce their TMS problems more significantly. Not only do they reduce their problems, but they lower the risk of future problems because the solution they have chosen is about more than just the immediate concern they happen to be facing.

Why TMS Quick Fixes Contribute to Other Pain

Often, quick fixes for TMS problems do not correct the main issue. Additionally, they only solve one question when a holistic solution could be adapted to update everything at once. That is an essential part of finding ways to advance a company’s interests and help their customers receive crucial information. While it is understandable to want to fix something right away and move on, it is also not realistic to fix only one part of an issue and assume that it is resolved.

When there are problems with a company’s TMS, the problem lies not with the area where the immediate issue is discovered but with the TMS platform’s overarching ability. Therefore, the only way to solve the problem is to do away with the TMS lite system and its lack of adaptability, and make way for a more robust solution that can offer what is needed for long-term success and incident reduction.

Tips to Avoid TMS Problems With a Cohesive System

With a cohesive system for reducing TMS issues, there is less risk to customers. Fortunately, there are some tips to consider when looking at cohesive strategies and how to make them more useful. Be sure to address the following to give the company the best opportunity for success.
  1. Use an API to integrate supply chain systems.

  2. Keep the software updated and debugged frequently.

  3. Take advantage of SaaS-based platforms for more connection.

  4. Deploy new environments as needed to keep things moving forward.

  5. Connect other platforms based on customer demand.

Avoid the Problems by Choosing the Right TMS Vendor: MercuryGate

There will always be times when choosing a limited access system, or a free version of a TMS may work. However, the breadth of TMS problems can quickly become a nightmare. And the ability to deploy an enterprise solution may be more affordable and easier to implement than most realize. For all companies looking to avoid the hassle of quick fixes and choose an adaptable, turnkey solution.

See What Mercury Gate’s Solutions Can Offer for Your Company’s (and Customers’) Needs


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