Last-Mile Vehicle Routing and Scheduling Trends Impacting the Customer Experience

Gartner® Report : Key Trends and Considerations for Vehicle Routing and Scheduling and Last-Mile Delivery Solutions

Vehicle routing and scheduling (VRS) and last-mile delivery solutions have evolved in response to consumer buying behavior significantly shifting to online shopping. This evolution calls for increased focus on the customer experience during the last-mile and additional capabilities to manage more diversified fleets and routing options.
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How to take advantage of Gartner® Report : Key Trends And Considerations For Vehicle Routing And Scheduling And Last-Mile Delivery Solutions

Gartner, “Key Trends and Considerations for Vehicle Routing and Scheduling and Last-Mile Delivery Solutions”, By Oscar Sanchez Duran, Bart De Muynck, 13 August 2020.

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