Freight claims management remains an area of logistics open to wide interpretation and variance. While international standards exist for the filing of claims for ocean, air, and over the road transport, carriers have the liberty to extend these timelines. Instead of trying to hope for the best, shippers need to know the misconceptions surrounding claims management. How to mitigate risks. How to proactively manage claims. And how to achieve a timely resolution with a TMS and connected systems.
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