MercuryGate Minutes | What Is RPA & How Does It Apply To The TMS?

What Is RPA & How Does It Apply To TMS
The application of robotic processes within software capabilities has considerable growth potential and overall impact on how a TMS functions. Remember the days when hunting for a TMS exception was the norm? For many companies, that may still be the case, but this new automated capability can even handle unexpected exceptions. As a result, employees can focus more on closing sales, securing new contracts, working to improve client relationships and dealing with the issues that demand human intervention. Robotics process automation further allows for tedious tasks to undergo digital transformation. Consider this: auditing software requires analytics to review information. Robotic process automation can combine with auditing capabilities to assess the information, take corrective action, self-assign audits, share data reports, complete chargebacks, and much more.