Engage To Excel

Strategic services to further empower your agenda

Make the most of your TMS opportunity

MercuryGate strategic services enable our customers to maximize their leverage of transportation automation. From training and support to implementation and integration, our strategic services empower you to pursue maximum TMS performance.

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Explore Our services To extend your TMS

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Total training and certification
Advanced features and functionality are only as valuable as our customers’ ability to use them. That’s why we’ve developed a series of quick, one-to-five-minute digital training modules designed to provide the just-in-time learning users need to be efficient and proficient. The training covers the entire platform offering and is deployed based on the user’s experience level.
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Accelerated implementation

With nearly two decades of implementation experience, we have developed a staged approach that allows our customers to engage rapidly and effectively. So you can tap into the value as soon as possible, we follow an accelerated implementation strategy that allows you to get up and running in a matter of days, and then build on additional capabilities from there.

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Extensive integration
Unlike competitors whose full-strength TMSs are developed alongside a suite of other supply chain tools, MercuryGate is made to integrate with your other systems. This gives us two decades of experience in developing the right architecture and expertise to make your integrations happen smoothly and successfully. It’s no surprise since our business model is built on it.
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Platform advisory council
We gain valued inputs from throughout our extensive customer base. In addition, the MercuryGate Advisory Council provides important insights and ideas that help guide our innovation moving forward. The Advisory Council consists of leaders in freight logistics from various industry verticals who offer an inside perspective on the needs and challenges they face.
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24/7/365 Support

It’s not just about going live in a timely manner, it’s about staying live and getting your questions answered as needed. That’s why MercuryGate prioritizes clear, quick customer support. Need to get in touch with us? Simply contact us by phone, email, or through our Ace support ticketing system to get the support you require.

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TMS Customer Enablement
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Sophisticated Community

MercuryGate users include many of the most sophisticated logistics experts in the world. Through our community, MercuryGate customers can connect to share ideas and insights with many of the brightest minds in transportation.
Find the community you can trust

Contact us to learn more about how our strategic services can help drive your performance forward

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