Deliver Direct Visibility and Elevate Customer Satisfaction.

When you manage transportation, your customers rely on you be in full control of their freight movements. Your days are filled with phone calls and emails, and everyone asking you, “Where’s my stuff?” With thousands of shipping orders to manage, wouldn’t your time be better spent on planning, executing, and optimizing transportation strategies?

The MercuryGate Customer Portal gives your customers direct visibility. They see what you see because the portal is powered by the MercuryGate Transportation Management System (TMS). Your customers get improved service, and you spend less time answering phone calls and responding to emails. It’s a win-win.

Why Use The MercuryGate Customer Portal

MercuryGate Customer Portal - Complete Control Tower Visibility Icon

Provide a complete, control tower view of freight activity

Allow customers to monitor every shipping order from a detailed map.

MercuryGate Customer Portal - Automated Reports and Essential Metrics Icon

Deliver automated reports on essential metrics

Simplify tracking of key performance indicators via visual, at-a-glance dashboards.

MercuryGate Customer Portal - Collaborate Operational Efficiency Icon

Collaborate more effectively for operational efficiency

Improve customer service levels through a single, shared data source.

MercuryGate Customer Portal - Quick Add Quote Icon

Make it easy for customers to book new shipping orders

Give customers more control over the shipping order process.

This updated customer portal will really help to enhance our relationships with our customers by making the entire transportation management process more collaborative.

– Brad Young, Mode Transportation

Keep Everyone Connected and Freight Moving

MercuryGate Customer Portal - Activity Dashboard

Analyze Shipping Activities Dashboard

This visual dashboard reports on loads pending, picked up, in transit, and delivered. A graph also can display load count per origin or per destination, as well as carrier rate total spend per origin or destination. A summary of quotes is available here allowing customers to accept or reject quotes that are due to expire.

MercuryGate Customer Portal - Control Tower Visibility View

Gain A Graphical Control Tower View

The control tower page showcases a customer’s shipping orders listed based on predefined reports. It also provides a detailed map view of routes by origin and destination. Customers can zoom in or use filters to drill down to see a particular shipping order or a set of shipping orders.

MercuryGate Customer Portal - Quick Quote Screen

Quickly Add Quotes

Customers also can take advantage of the Quick Add Quote functionality, allowing them to add quote requests directly from any screen in the portal.

MercuryGate Customer Portal - Two Computer Laptop Screen Shares

Empower Your Customers with Collaborative Visibility

The MercuryGate Customer Portal provides customers and stakeholders an easily accessible gateway. It pulls all essential transportation data into an easy-to-use, clean interface. They can get information on shipping orders, including smart metrics on key performance indicators, order details, load status, quote tracking, and other activity updates.

Whether you leverage visibility solutions or use the MercuryGate TMS by itself, the MercuryGate Customer Portal provides an extra level of confidence.

See How the Customer Portal Works.


For additional resources such as Case Studies, Industry Reports, Webinars, or White Papers please visit our Resource Hub.
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