“MercuryGate customers conduct business all over the world, leveraging our platform in 126 countries,” said Juliano. “Their success depends on our ability to operate alongside their enterprise. Starting with a presence in EMEA was a natural fit because not only does a large percentage of our current customer base operate there, we see robust interest in the number of customers approaching us for their EMEA-based operations. Our current and future EMEA customers will have the added value of a MercuryGate team on the ground who understands local needs and requirements, are familiar with their unique operational needs, and can expertly implement solutions that benefit their local and global enterprises.”
The EMEA office will start operations in the United Kingdom (UK). Fahie brings broad service, support, sales and marketing experience having managed EMEA and APAC market-based organizations. As a veteran in the international supply chain industry, Fahie has a deep understanding of the ongoing and changing requirements of these markets and a proven track record for starting and growing successful teams.
“The primary focus of our office is customer success – increasing the value our current and future customers get from MercuryGate solutions,” said Fahie. “It is our plan to build a presence where we understand the needs of each customer and the products and services that are applicable to them in order to drive value in their local, national and international operations.”
Fahie’s supply-chain experience in technology organizations, spanning more than 20 years, includes starting, building and operating teams in EMEA, Asia Pacific and North America. He also restructured and grew IQNavigator’s European-based team. Fahie holds a Master of Science degree in Logistics and Supply Chain Management from Cranfield University.