How Can a TMS Help You Improve Customer Service? Image


How Can a TMS Help You Improve Customer Service?

Transportation Management System (TMS) solutions are widely used by a variety of supply chain stakeholders to reduce freight transportation costs and improve efficiency. But, what happens when reducing freight spend leads directly or indirectly to poor service?

This informative webinar, featuring new research by noted supply chain analyst Steve Banker, will explore how you can use your TMS to achieve both goals – efficiency and improved customer service.

Additionally, Jose Flores, Inbound Transportation Supervisor at Sephora, will share his real-world experience on how a TMS is helping the cosmetic retailer improve customer service levels.


Headshot - Steve Banker - ARC Advisory Group

Steve Banker
VP, Supply Chain Management
ARC Advisory Group

Headshot - Jose Flores - Sephora

Jose Flores
Inbound Transportation Supervisor

Headshot - Hope Federer - MercuryGate

Hope Federer
Strategic Customer Success Leader

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