Superior SaaS Security
Two decades dedicated to true SaaS-based performance have taught us extensive best practices, not just in transportation management, but platform security as well. The result is our comprehensive and thoroughly tested security program. Including our award-winning TMS achieving the highest Service Organization Controls (SOC) designation with a Type 2 SOC 2 examination. Our security program combines policies and procedures with physical and logical security controls and a complete compliance program, encompassing both national and international requirements. Our policies and procedures undergo continuous improvement along with verification from independent auditors and regular penetration testing.

“Delivering the world’s best TMS to our customers is the foundation of MercuryGate,” MercuryGate President & CEO Joe Juliano. “From roadmap expansion to working with our customers during the unprecedented disruption in the global supply chain, our focus on transportation management and our commitment to security are unprecedented in the industry.”
Data Defense
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Extensive application Security
Ongoing Operational Management
All new hires receive comprehensive security training. All staff receive annual security refresher training. In addition, simulated phishing software is regularly deployed to ensure staff know how to identify potentially harmful emails. We understand the value of your data and are committed to applying our extensive experience and cutting-edge capabilities to protect it.
- Systems are configured to provide only essential capabilities and specifically prohibit or restrict the use of functions, ports, protocols, and/or services that are not required for the business function of the information system.
- Servers are not allowed direct access to the internet and are deployed behind several boundary protection devices (firewall, IPS/IDS).
- An incident, detection and response system has been implemented to monitor MercuryGate’s environment to ensure proactive detection and response to threats, intrusions, and attacks 24/7/365.
Physical Security and Protections on Site
- 24x7x365 electronic and physical security
- Two-factor authentication, including the use of biometric scanners
- CCTV surveillance, with a minimum of 90 days of retention
- Wet/Dry Fire Suppression System
- VESDA – Very Early Smoke Detection Alarm
- Fully 2N A-side and B-side power distribution design
- Two fully redundant 2MW diesel generators with 4,000 gallons fuel storage
- Both A- and B-side electrical systems w/ modular I,200kW high-efficiency UPS systems
- Eight (8) 300kVA Power Distribution Units (PDU) with branch circuit monitoring