Shopping for a TMS? Use research-backed criteria in your selection process.
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Download Nowarrow_right_altCalculate the savings you gain from MercuryGate's TMS.
Try Nowarrow_right_altStart Your TMS Journey Today.
Download Nowarrow_right_altCalculate the savings you gain from MercuryGate's TMS.
Try Nowarrow_right_altStart your TMS Journey Today.
Download Nowarrow_right_altCalculate the savings you gain from MercuryGate's TMS.
Try Nowarrow_right_altStart Your TMS Journey Today.
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Start Your TMS Journey Today.
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Proof of delivery capabilities function for carriers of all types, including couriers. It’s an easy, efficient way to capture recipient signatures on all shipments, as well as accommodate unique delivery requests as they arise. The ability to customize the delivery experience has become paramount. Our TMS can store that information to enhance delivery and keep operations running smoothly, while also helping combat fraud in damage claims.
MercuryGate’s TMS platform creates a verifiable track record by integrating with all proof of delivery tracking and documentation systems.
Shippers leverage proof of delivery integrations to update recipients of delivery, follow through on additional needs, and even conduct customer surveys after the fact.
With integrated document management, our POD creates a clear view of what happened during delivery to boost consumer and shipper confidence.
Digital transformation is essential in effective supply chain management. Sign-on-glass proof of delivery (POD) is a good example. This paperless, digital signature for shipment delivery is immediately accessible to TMS users and across mobile devices, resulting in streamlined workflows, more accurate information, and a better customer experience.
Transforming the delivery into a digital file that can be linked to the shipment within the app further eliminates risk of lost paperwork, fraudulent damage claims, and an easy-to-access record that is immediately matched to the BOL (Bill of Lading), invoice, and other details.
Sign-on-glass technology also offers a sanitary and safer way to interact with delivery drivers by giving individual users a way to sign for packages from their personal devices.
Using a mobile app allows recipients to sign for deliveries, track the delivery, and follow through on concerns, while also providing a clear record that seamlessly integrates with the TMS.
Things can and do go wrong after delivery. Using integrated surveys, MercuryGate TMS can capture a clear picture of the delivery experience and measure customer satisfaction too.
Users can further leverage the system to upload comments regarding assembly, delivery or damage, as well as images for physical, visible evidence of issues or provide a link to associated file or directory of details.
