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White Glove Service That Leaves Nothing to Chance

Going the Extra Mile

In today’s world, on-time service provided with special care can be essential to your brand.  White glove service creates an added level of value in deliveries. This can include delivery to the customer’s preferred residence or business, product assembly, installation, haul-away service, and much more.

Step up your white glove service

Set Your Brand Apart with Customized Delivery

The MercuryGate TMS guides users through the planning, scheduling, and execution of deliveries to meet and exceed customer expectations. This can include setting up items, room-of-choice options, assembly, and installation. Delivery service professionals receive detailed instructions and checklists throughout to ensure all needs are met while adhering to your high standards of service.

See how custom delivery is easy to implement

Elevating the Brand Experience Through White Glove Delivery

One-touch scheduling to account for lengthy deliveries

Unlike traditional, just-leave-on-porch deliveries, white glove service considers added time needs to make the best use of available resources.

Clear and concise procedures to follow at delivery

All drivers and handlers are given clear instructions on completing deliveries while meeting predetermined standards.

Item removal/haul-away services
Removal of old equipment or merchandise, such as furniture or appliances can also be managed through our TMS.
Customer surveys ensure proper follow through

Using integrated surveys, your company can capture a clear picture of the delivery experience and measure customer satisfaction immediately.

Contactless service to offer a safe, future-ready experience

Utilize TMS features to enable a hands-off, contactless experience, when that is preferred.

 

Ensure Couriers Are Pre-Vetted and Qualified

Work with pre-vetted, qualified, and ready-to-go couriers with a proven track record of success.

 

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Go the Extra Mile With MercuryGate White Glove Services

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