Performance Scorecards for choosing the right carrier
Rank Your Carriers with Automated Logistics Metrics
Not all carriers perform at the levels you would like. How do you know which should be your preferred choices, and which should be chosen only as a backup, or not at all? Inside the MercuryGate TMS, its simple to strategically select and utilize the right carriers.
Measure carrier performance around the clock. Eliminate laborious manual assessments on a per shipment basis. Freight carrier scorecards allow you to quantitatively rank each carrier so you can clearly determine who your go-to carriers should be.
Keep Carrier Performance Assessments Current and Actionable
Making decisions on old information is as bad as making decisions based on no information at all. Carrier scorecards are automatically updated on an ongoing basis – including how the actual ETA aligned with the predicted ETA.
This empowers your team with the information they need to consistently choose the right carrier for the job. And it’s highly accessible, so even newer members of your team can use it. In this way, precise and current carrier scorecards become a reliable element in your team’s daily routine.
Assess Carrier Performance Based on the Criteria That Matter to You
Are They on Time?
Does freight, regardless of size, arrive when it’s supposed to and on a regular basis? How often are there exceptions?
How Accurate Is Their Billing?
Are Drivers Compliant?
Are they compliant with OSHA requirements as well as the rules of the road? Detained drivers don’t arrive on-time.
Is There Regular Damage to Shipments?
Responsive To Your Requests?
Is service a high enough priority with the carrier? Do they meet your needs in terms of response time and speed of execution?
Are Couriers Managing the Complexity of Final Mile Shipping Needs?
Do couriers pick up all packages submitted for pickup? How many pickups are missed? How many deliveries are made on-time and in full?
Do You Have a Clear Picture of Damage Claims?
How well does the system recognize and match service failures to damage claims? What’s the value of outstanding damage or late claims?
Is Equipment Up to Speed?
Assess the reliability of the carrier’s fleet based on its age, breakdowns experienced, and other criteria, including special needs for last mile delivery and white glove service.