MercuryGate International, Inc.’s (“MercuryGate”) software and related systems may record and collect customer’s and driver’s name, address, phone number, email address, billing address, Social Security numbers, Driver License numbers, Passport numbers, VISA numbers, and Green Card numbers (collectively “Personal Data”) for business purposes. MercuryGate protects this Personal Data and will not disclose it to unauthorized individuals. If you have personally identifiable information stored or transmitted through MercuryGate systems, you may have the right to request your Personal Data be amended or deleted.
This Privacy Shield Policy (the “Policy”) establishes general privacy rights for personal data transferred through MercuryGate software and systems for business purposes, including systems and devices involved in the transmission and storage of personally identifiable information. The policy further defines the conditions under which Personal Data may be disclosed.
This Policy applies to all MercuryGate Customers (the users of MercuryGate’s fleet products) and individual Drivers who provide their personally identifiable information to MercuryGate customers to use in MercuryGate’s fleet product. MercuryGate customers may require the collection of Personal Data for carrier management and driver/carrier compliance processes.
Customer Data and Personal Data
It is the general policy of MercuryGate to treat Customer and Driver data as private. Personally identifiable information may be obtained, stored, and reported for legitimate business purposes but shall not be exposed to unauthorized individuals except as specifically set forth below.
For individual Drivers: Because MercuryGate personnel have limited ability to access data our Customers submit to our services, if you wish to request access, to limit use, or to limit disclosure, please provide the name of the MercuryGate Customer who submitted your data to our services. We will refer your request to that customer, and will support them as needed in responding to your request.
Individual Drivers electing to opt out of the data collection of personally identifiable information should contact the specific MercuryGate Customer(s) that are requesting the data collection in the MercuryGate Fleet product. MercuryGate is only a processor but has Customers that may require collection of specific personally identifiable information for carrier management and driver/carrier compliance processes. If you reach out to MercuryGate, please include the name of the Customer that controls your data in your request.
MercuryGate integrates with third-party partners who provide additional outside functionality. MercuryGate does not share personal data with these third-party partners. MercuryGate’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, MercuryGate remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless MercuryGate proves that it is not responsible for the event giving rise to the damage.
Only MercuryGate customers will be notified that there is a request for carrier management and driver/carrier compliance processes business data. This notification shall be provided within twenty-four (24) hours of delivery of the court order to MercuryGate’s Legal Department unless prohibited by a legal court order.