Cut Confusion with Foolproof POD and Sign-on-Glass Technology

Digitally Confirm customer Delivery Status

With customer expectations rising higher than ever, proof of delivery (POD) integrations provide indisputable proof of shipment status. POD documents and photos are easily uploaded by drivers and installers and instantly accessible to all TMS users.

Get a Signature on Every Shipment

Proof of delivery capabilities function for carriers of all types, including couriers. It’s an easy, efficient way to capture recipient signatures on all shipments, as well as accommodate unique delivery requests as they arise. The ability to customize the delivery experience has become paramount. Our TMS can store that information to enhance delivery and keep operations running smoothly, while also helping combat fraud in damage claims.

Benefits of Integrated Proof of Delivery

A single source of truth for delivery details

MercuryGate’s TMS platform creates a verifiable track record by integrating with all proof of delivery tracking and documentation systems.

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Digital access keeps everyone informed

Shippers leverage proof of delivery integrations to update recipients of delivery, follow through on additional needs, and even conduct customer surveys after the fact.

Increased accountability and usability

With integrated document management, our POD creates a clear view of what happened during delivery to boost consumer and shipper confidence.

Digital POD Sign on Glass

A Clear Next Step Toward Supply Chain Transformation

Digital transformation is essential in effective supply chain management. Sign-on-glass proof of delivery (POD) is a good example. This paperless, digital signature for shipment delivery is immediately accessible to TMS users and across mobile devices, resulting in streamlined workflows, more accurate information, and a better customer experience.

Top Benefits of Sign-on-Glass POD

Zero paper documents to track

Transforming the delivery into a digital file that can be linked to the shipment within the app further eliminates risk of lost paperwork, fraudulent damage claims, and an easy-to-access record that is immediately matched to the BOL (Bill of Lading), invoice, and other details.

Contactless sign-on-glass proof of delivery

Sign-on-glass technology also offers a sanitary and safer way to interact with delivery drivers by giving individual users a way to sign for packages from their personal devices.

Mobile app support for users

Using a mobile app allows recipients to sign for deliveries, track the delivery, and follow through on concerns, while also providing a clear record that seamlessly integrates with the TMS.

Images and comments to retain for POD
Users can further leverage the system to upload comments regarding assembly, delivery or damage, as well as images for physical, visible evidence of issues or provide a link to associated file or directory of details.
Customer surveys to follow through with service after delivery and assembly

Things can and do go wrong after delivery. Using integrated surveys, MercuryGate TMS can capture a clear picture of the delivery experience and measure customer satisfaction too.

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Images and comments to retain for POD

Users can further leverage the system to upload comments regarding assembly, delivery or damage, as well as images for physical, visible evidence of issues or provide a link to associated file or directory of details.

Streamline Deliveries with Digitized Proof of Delivery and Signature Capture