MercuryGate Emerges As Challenger in 2024 Gartner® TMS Magic Quadrant™

MercuryGate is a leading challenger charging ahead in the Gartner TMS Magic Quadrant horse race.

MercuryGate didn’t just meet goals in 2023; we blew past them with record bookings, skyrocketing customer loyalty, and global growth. Now in 2024, the Gartner® TMS Magic Quadrant™ recognizes MercuryGate as a Challenger.

“Once again, our customers have made it clear to the industry — they select and stay with a TMS provider that prioritizes customer success, drives more value in technology investments, and delivers an integrated portfolio of first-to-final-mile solutions that enhance all modes of transportation,” said MercuryGate President & CEO Joe Juliano.

This article covers our recognition as Challenger in the 2024 Gartner TMS Magic Quadrant and our continued journey to expand capabilities that transform the transportation industry.

MercuryGate’s 2023 Achievements

Technology continued to prove its worth in providing resilience, insights, and visibility against the many transportation industry headwinds in 2023. We’re focused on continuing to develop and deliver innovative solutions by building on our success.

Driving Customer Success with End-to-End Smart Transportation

The voice of the customer fuels innovation.

“We believe it is our key differentiator and enabler that ensures our customers choose MercuryGate as their TMS platform of choice for their domestic and international transportation needs,” said Chief Strategy Officer Jeffrey Varon.

By continuing to add features to our product suite in 2023, our Smart Transportation Platform provides a comprehensive solution for every phase of the shipment cycle.

Optimizing First through Final Mile

Each leg of the supply chain journey has its weak points and vulnerabilities. We’ve seen it repeatedly: one area suffers a setback, causing a chain reaction throughout other areas to recover. Agile and resilient supply chains are masters at this — identifying areas of opportunity and implementing meaningful changes.

Last year, we added compliance capabilities driven by our customers’ needs to remove bottlenecks that commonly hinder sourcing teams. It’s about more than just simplifying the process. We also enhanced critical transportation planning capabilities, further optimizing visibility, analytics, freight claims, and fleet management.

Fast, Economical, & Sustainable Shipping

Achieving fast, economical, and sustainable service is the crown jewel in the supply chain. Historically, for transportation, achieving one of these objectives means another has to suffer. By delivering improvements in routing, reducing exceptions, parcel & less-than-truckload (LTL) driver and asset efficiency, and street-level scheduling, we enhanced solutions for companies to deliver on all three simultaneously.

In 2024 and beyond, we will continue listening closely to customer feedback to develop innovations for the transportation industry that will add more value and drive customer success.

Customer-Centric Solutions and Innovations

Just like our solutions provide insights into a customer’s shipping operations, our customers provide us with insights into areas for improvement. This collaborative and proactive approach doesn’t just solve the customer’s immediate needs—it grows and evolves with them.

Check out what they had to say about the partnership in Gartner’s Peer Insights:

  • “Powerful TMS which makes our Transportation Management easier & more efficient. The TMS is capable to handle all our business scenarios by using flexible workflows.”
  • “Continued investment in the product while listening closely to customer feedback promises continued value adds.”
  • “MercuryGate has a very flexible system that allows us to manage our business however it evolves. They have been great partners with us and we continue to work together to make improvements to our operations even two years after deployment.”
  • “As a new start-up, we were looking for a partner that would understand our starting point, would be flexible and grow with us as we expand our business.”
Juliano said this feedback “reinforces our commitment to continuously make shipping intelligent, simple, sustainable, and transformative, all to support customer success.”

MercuryGate’s Role in the Evolving TMS Landscape

Our position is to extend our capabilities in areas such as machine learning, data analytics, and customer collaboration to deliver even more actionable intelligence and improvements in the end-to-end supply chain.

“As an early mover in developing and delivering advanced technology to our customers, MercuryGate will continue to build upon our position to innovate and extend our tomorrow-level transportation capabilities in 2024 and beyond,” Juliano said.

“In 2024, our strategy will continue to directly map to our customers’ needs,” Varon added.

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Innovation and Customer Success into 2024 and Beyond

Being named a “Challenger” in the Gartner TMS Magic Quadrant is a testament to our continued focus on enhancing transportation logistics through innovative solutions. It’s gratifying to see our efforts are recognized by customers on such a renowned platform. It motivates us to push even harder.

“Our substantial research and development program is 100% dedicated to end-to-end transportation solutions that meet the needs and address the daily challenges of shippers, 3PLs, brokers, forwarders, and carriers,” Juliano added.

Schedule a demo to see how we can work together to drive a more efficient, effective, and sustainable supply chain.

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally. They are used herein with permission. All rights reserved.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Transportation Management Systems, Peer Contributors, February 2023.

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