Warning Signs You Need a New TMS
- Excess time waste.
- Data-driven decisions are difficult to find and apply.
- Limited scalability.
- Failure to send invoices in a timely manner or inability to audit invoices.
- Experiencing cash flow problems.
- Relying on paper and email only to manage freight.
- Spending too much time answering “Where’s my freight.”
- Inability to hold carrier partners accountable to a scorecard.
- Difficulty in taking on new business.
- Fractious vendor relations.
- A feeling of always fighting fires as exceptions are not handled in a timely manner, adding stress to the transportation department.
Conducting the TMS Evaluation
The TMS evaluation is a two-tiered process, consisting of evaluating your current system and reviewing available TMS platforms that can help your organization succeed.
- Review the problems that a new TMS must solve.
- Clearly define the scope of criteria for evaluation, including inbound freight management, supply chain risk reductions, returns management, and more.
- Consider reviewing the top features of the system, including its model, such as a traditional, terminal-based platform versus a SaaS system.
- Remember to think about integration capabilities.
- Review software vendors’ available systems and references.
- Think about upgrades and support.
- Think about how you’ll train staff to use the system.
Best Practices for Selecting and Implementing a New TMS Hassle-Free
- Create a multi-disciplinary change management team.
- Consider working with a connected TMS partner, such as MercuryGate.
- Look for a multimodal capable system.
- Invest in the system.
- Avoid unnecessary modifications.
- Purchase assistance resources, or select a support-inclusive system.
- Train your staff on how to use the system properly.
- Enable scalability with easy-to-configure workflows.