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Accelerated implementation to shorten your time to value

Implementation aligned to your timeframes

Your transportation management system (TMS) purchase is one of the biggest decisions your transportation team will make. Once you’ve correctly identified that MercuryGate has the functionality and usability to enable your initiatives, you want to tap into the value as soon as possible. That’s why we follow an accelerated implementation strategy that allows you to get up and running in a matter of days and then build on additional capabilities from there.

Animated Scheduling

Proven implementation process

With nearly two decades of implementation experience, we have developed a staged approach that allows our customers to engage rapidly and effectively. We kick off with a deep discussion of your operations. During this advance work, we define and capture user stories from the various team members that will be leveraging MercuryGate. These user stories clarify how MercuryGate needs to serve your model and environment. This advance communication becomes the foundation for your implementation and ensures the right pieces are in place. 

Our efficient and reliable delivery, coupled with newly focused customer service and support has resulted in a 110% customer revenue retention rate.


Customer Revenue Retention

TMS Planning & Forecasting
TMS Customer Enablement
TMS Visibility & Collaboration
Shipping Containers TMS

A seasoned team at your service

We take a team approach to your implementation so the right people are on hand to support you each step of the way. Your implementation is led by our experienced project manager who reports to the practice director. In addition, a solution architect designs your unique MercuryGate instance to be deployed by implementer and integration consultants. Education and documentation specialists complete your comprehensive implementation team. 

Breadth of offering simplifies implementation

One of the biggest advantages MercuryGate holds over competitors in implementation is the sheer breadth of the functionality offered. MercuryGate encompasses such an extensive array of features and functions that have been preconfigured into the platform that your implementation can be significantly streamlined. By simply selecting preexisting configurations complete with industry-specific workflows aligned directly with your operations, you can more quickly shift into automated operations. Dynamic rule sets allow this functionality to be installed with impressive ease and efficacy.

Learn how our streamlined implementation methodology can significantly accelerate your time to value