A centralized supply chain refers to a system in which all company resources are relegated to one central hub. This allows for resources of transportation companies — like vehicles — to be streamlined to one specific location and relegated evenly. This cuts down on confusion and limits the necessity of middle management and more hires, which translates to more total profit for your business and a better experience for your customers overall. As further explained by Inbound Logistics
, “carriers are provided access to the transportation management system (TMS) so they can select from a list of available appointment types and times. Appointment times, pickup and/or delivery appointments, and other scheduling data can be set in the order management section of the TMS and transmitted via EDI, prior to offering a load to a carrier. Moreover, the system disallows scheduling if the pickup or delivery requested can’t possibly be achieved given the parameters in the TMS for appointment time/day, product availability transit times and other critical considerations.”
Furthermore, centralized controls provide more information for better customer experiences.