This blog explores the advantages of workflow automation and how using dynamic rulesets can streamline your planning and logistics management by automating processes.
Market Dynamics and Customer Demands Drive Increased Expectations
- Accelerated speed of business. More companies are offering home delivery than ever, so they need to be equipped to better support these models, particularly in the last mile.
- Faster turnaround without compromising quality. Shippers want to ensure that product quality is going up while also providing higher volumes of in-demand goods to meet customer demand.
- Scalability across the organization. Companies want to grow at scale. Shippers may look to expand product offerings or target markets. Logistics service providers may offer additional modes of transport or expand geographic coverage.
- Reduce errors and increase consistency. Errors and oversights can result in significantly increased costs and eroded profits. Managing exceptions is critical in today’s fast-paced market.
- Meet and overcome unexpected challenges. Shippers need the flexibility to adapt quickly. This includes exception management on a shipment level, all the way up to multimodal transportation network optimization when market disruptions threaten existing supply chain plans.
By leveraging automation in transportation with dynamic workflows, organizations can adapt to evolving customer demands and shifting market dynamics to ensure continuity in the execution of freight shipments.
Defining Dynamic Rulesets (DRS)
The Value of DRS and Workflow Automation
The true value of dynamic rulesets lies in their ability to automate workflows and minimize labor hours invested in time-consuming manual tasks.
As a result, you enjoy greater flexibility to meet unique customer needs without adding manual steps to existing workflows.
Advantages of Workflow Automation
The advantages of workflow automation using dynamic rulesets can be summed up to include:
- Speed and efficiency across users.
- Better business process and error reduction.
- Advanced customization for unique customer requirements.
- Simplified scalability across the enterprise.
MercuryGate users realize the benefits of workflow automation through:
- Enhanced workflow best practices within the team and the TMS.
- Customer-agnostic solutions that don’t lock in a piece of functionality to a specific customer, but instead, evaluates that function for usability across customer workflows.
- Reusable functions that can be turned off and on as requested. Functions can be customized without reinventing the wheel with a new dynamic ruleset configuration.
- Increased operations ownership of processes since teams can see how other internal users utilize the TMS and mirror processes that fit their specific departmental needs.
- The ability to easily adjust workflows after you go live to ensure continuous improvement and efficiency over time.
To learn more about the advantages of workflow automation using dynamic rulesets, watch our Velocity webinar on demand. It highlights how dynamic workflow management enables process efficiency and optimization within MercuryGate TMS.