The freight transportation industry experienced massive demand growth as the pandemic became synonymous with the new normal. The unpredictability of e-commerce and continuing disruptions make it difficult for shippers to steer clear of risk, including freight damage claims. As a result, now is an ideal time to start thinking about freight claims management software and how it might help reduce your total overhead costs.
According to eMarketer, global retail e-commerce is finally on track to stabilize in 2022, forming 21.5% of total retail by 2023. That’s a decline in more than 50% growth rates compared to 2019. Such stabilization means shippers can finally prioritize other needs, moving more freight and ensuring all freight arrives on time, in total, and free from damage.
Here are four primary features that should be part of your freight claims software platform and their significance in end-to-end claims management.
1. Analytics to Understand Freight Claims Data
2. Easy-to-Use Freight Claims Management Software Features
3. Universal Carrier Acceptance of Freight Claims Filed
4. A Free Trial of the Freight Claims Management Software
Download Freight Claims Software Checklist, Get the Free Trial and See MercuryGate in Action
Learn more about how MercuryGate’s freight claims management software works and how it delivers everything your company needs from a world-class system. Download the e-book, “Freight Claim Software Checklist,” today.