How a TMS Provides In-Transit Shipment Visibility for Real-Time Tracking

How a TMS Provides In-Transit, Shipment Visibility for Real-Time Tracking

In highly competitive markets, like today’s transportation and shipping environment, the need for shipment visibility remains a critical factor to supply chain stability. In-transit monitoring is a critical part of omnichannel shipping optimization, especially in tight capacity markets.

According to Coyote, spot rates are approximately 14% higher than March 2020 levels at the onset of the e-commerce explosion. Contract rates are 12% higher than March 2020 levels, too. The price hikes come as container backlogs mount. Other factors, including a higher-than-average peak season, are making the problem worse. Even if ample trucking capacity exists, a backlog at a port may lead to delays. Such delays become major disruptions if not considered at the time of planning a shipment.

Still, the best way to address this issue and prevent these problems is with real-time tracking of shipments. This means shippers need improved in-transit visibility across the entire supply chain to see delays and plan accordingly. Let’s take a closer look at this view of in-transit visibility and how it can help reduce unplanned delays and costs.

What Does In-Transit Visibility Mean

With increasing pressure from e-commerce sales, growing customer expectations, and shifting market trends, the pressure on the supply chain remains high. Customers want to know when their orders will arrive. They want a reasonable guarantee that their deliveries will arrive on time and in good condition. Problems with delays, communications, and final mile service can be devastating for shippers, particularly smaller companies and those new to the industry.

Consumers have plenty of options when they need shipping services, so a single bad experience can lead to a lost customer. In-transit visibility means keeping track of shipments in real time, so you can update customers with status reports and actions that are being taken to address issues that may arise. This is why an omnimodal TMS is so essential to customer satisfaction within day-to-day transportation management.

Where Traditional Shipping Management Loses Visibility

Supply chain managers face several issues when they are forced to operate with limited visibility in the network, including:
  • Limited touchpoints.
  • Uncertainty about processes outdated by real-time status.
  • Confusion about the next steps in the delivery and transportation process.
  • Manual check calls.
  • Human errors and introduced disruptions.
  • Disparate systems failing to integrate.
  • Poor collaboration between partners.
  • Too many things to do and not enough time.

At the heart of supply chain visibility is empowerment for shipping managers and logistics directors.

Lack of visibility is a common obstacle for companies that rely on global supply chain resilience to succeed and grow. Most supply chain managers and directors acknowledge that they do not have full visibility of their supply chains. They recognize that it causes problems throughout their networks.

A recent survey review published by GlobalTranz found that 48% of supply chain executives have an overarching favorable view of operations going forward over the next three months. Approximately 69% believe the supply chain will be in better condition in six months, and 81% view a year from now as being better.

But what is better exactly? It’s fewer disruptions and better use of technology.
The survey further found that the top reasons for adopting a supply chain partnership surround issues inherent in poor visibility, such as limited cybersecurity, lagging data and sustainability of transport. Without visibility, top-line needs fall by the wayside.

There is a vast array of supply chain issues that can drive cost and impact service when there is poor planning due to limited visibility.

How a TMS Enables In-Transit Visibility

For logistics supply chain managers, transportation management systems (TMS) are essential for optimizing the end-to-end performance and efficiency of transportation services. Optimization of the movement of trucks and shipments along supply chains is critical for continued growth and success. However, the ROI from implementing a TMS only becomes viable when it gets paired with in-transit visibility platforms.

To enable optimal shipment visibility and improve supply chain performance, transportation service providers must implement the following:

  • Smart transportation instant alerts to notify appropriate team members of issues and disruptions as they occur.
  • Automated tendering processes and dynamic rerouting systems that track packages in real-time.
  • An approach to supply chain management that closely mirrors exception management practices.
  • A singular supply chain control tower and tech stack that can be accessed and utilized by all team members.
  • Data-driven insight into all modes and shipment methods at all times with in-transit tracking and monitoring.
  • Careful monitoring and planning for anticipated reverse logistics, returns, and customer claims down the road.
  • Predictive analytics to understand what’s happening and what needs to happen to achieve delivery that is on time and in full (OTIF).
  • Tailored services and communication options that fit each customer’s unique wants and needs.

Calculate your potential Saving While Using an enterprise TMS

Gain Real-Time, In-Transit Visibility With the Right TMS

The ultimate goal for supply chain management is to achieve and maintain end-to-end visibility of supply chain operations with real-time tracking of shipments.

Without TMS platforms, supply chain managers cannot achieve this goal due to poor transparency and lack of shipment visibility. Improving in-transit visibility with accurate data and real-time data tracking and analysis is easy with the right TMS in place. Contact MercuryGate today for a demo to get started.

Gain Real-Time, In-Transit Visibility With The Right TMS

MercuryGate
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