The transportation management system (TMS) is the lifeblood for operations within the trucking industry, providing freight management, route optimization, and much more. However, with so many options available, TMS selection can cause headaches. As explained by Inbound Logistics, “Transportation management systems (TMS) offer major potential benefits to shippers in the supply chain, but only when companies use due diligence to select a solution that is an optimum fit for their profile and needs.” Being that a TMS affects nearly every level of operation for members of the trucking industry, it is important to consult those that will be utilizing the system. To make the best selection, companies should consult a few leaders and core individuals in their businesses when establishing their change management team to enable ongoing digitization in the supply chain with the right systems.
The Chief Financial Officer
Supply Chain Strategy Officer
Warehouse, Distribution, or Supply Chain Directors
Everyday Workers That Represent the Workhorse Behind Your Brand
Many businesses fail to understand that the everyday workers within their company have some of the most ground-level insight needed in TMS selection. While it is not practical or necessary to involve every employee in the selection process, these individuals must be consulted regarding what they wish to see within TMS implementation. Additionally, involving lower-level employees in companywide decisions can improve morale. This means that not only will everyday workers offer valuable insight into the selection process, but they are likely to feel more involved in the process and more willing to participate. While not necessarily commonly discussed within the TMS buyer’s journey, these workers have real-world insight into its possible use is critical to making the right choice.