Disparate parcel management practices and systems might work for the time being. However, it’s only a matter of time before existing systems reach their maximum scalability. At that point, the system will fail. Additionally, other problems may arise in using multiple, limited methods that result in trouble managing limited parcel shipping solutions. Take this example, published by Supply Chain Dive
, “It’s also very easy for e-commerce operations to overlook inventory levels when fast fulfillment is the number one priority. Quite often your KPIs are related to customer order fulfillment. [Companies must] manage the reverse flow incoming, not just outgoing, but…that is not always the case.”
And in the case of parcel, it’s an immense volume that comes from all directions. If systems cannot communicate, countless minor problems become huge obstacles to efficiency. Without the right metrics to track parcel shipping performance, the whole operation is subject to poor visibility and limited profitability.